JioFi Troubleshooting: Various Methods on How to Fix Internet, Connection, Speed, Turning On

This is an article on Jiofi Troubleshooting.

The fixes are simple and easy to do, so get reading for the solutions!

People face many internet problems on their JioFi, whether it’s with system errors, interrupted internet, automatic restart, or something else.

Today, my article will show you some of the issues and how to fix them so you can use your JioFi without any trouble.


What is Jiofi?

JioFi is a high-quality device from Reliance Digital that allows users to access 4G high-speed internet and create a personal WiFi hotspot wherever they go without being tied down by wires or having multiple devices.

The JioFi is a great device, and it’s perfect for people who do not need to tether their laptop to a desktop but still want the freedom of 3G connectivity.

JioFi routers are the most common WiFi router in India and the cheapest alternative to a 4G handset.

It’s also an easy way to get 4G speeds on 3g smartphones and laptops.
Reliance JioFi WiFi Router works with any 3G, 2g, LTE mobile phone, so one can enjoy high-speed data wherever they go.

Problems Customers Face With JioFI


Are you facing various problems with your Jiofi device like:

  • Jiofi is not starting or is not switching on?
  • How to change the password of your JIOFI device?
  • Jiofi is not connecting to your devices?
  • How to Hard Reset your JioFi 2 or Jiofi 3 to Restore them to their Factory Default Settings?
  • One is not getting good internet connectivity on the JioFi?
  • How do I find out the forgotten username or the password on JioFi 3?
  • How to Reset the JIOFI device?
  • Not getting good internet speeds on the Jiofi Router?
  • How to Configure the Jiofi by signing into jiofi.local.html or use 192.168.1.1?

What do the lights on the Jiofi device mean?

JioFi routers come in 3 different colours to show signal status and signals.
For better wireless internet, you need a good signal, and if your JioFi doesn’t have one, then it’s just not going to work as well as it could be.
The three lights are indicators of varying signal strength. Jio WiFi routers have coloured lights to show your Internet speed status.

Too many people are settling for the red light on their JioFi routers, which is a problem because they don’t know what that means.
The red light means either there is bad signal reception or there is no Sim card inserted in the device.

A blue light means that the signal is low but not too low.
The internet browsing speed you will get will be lower than the optimum speed the device is capable of.

If the light is green, then it means that you have good signal strength, which will end up with high internet speed.

Troubleshoot JioFi

Some Common Issues


-Sometimes your device might not connect to a phone for reasons you might not be able to determine.
There are some common problems apart from automatic rebooting as well as forgetting the password frequently.

-One of these two common problems is having trouble connecting the JioFi with a phone; this is one of the most common problems.
Sometimes it can be hard to figure out what might be wrong when your JioFi device won’t connect.
If you are having problems with your JioFi connection, there may be various reasons why it could happen.

-Some common ones include a wireless network disconnection or an error when trying to connect to the router.

-Sometimes the internet doesn’t work on the JioFi. If you’re having problems with your JioFi not connecting to WiFi networks or staying connected, check out the troubleshooting steps given below that one can do from home or in the office.

-If your internet connection is spotty or you aren’t getting any signal at all, try these tips and tricks given below to solve your issues.

Solutions For Jiofi Problems

Red Light Solutions


If the red lights are blinking slowly, then there is bad connectivity, or Jiofi is not getting proper or no signal. The strength of the signal is very weak.

Whereas if the red light blinks fast, then there is no Sim inserted in the device, or it is not inserted correctly. In that case, please reinsert the sim card.

You Are In Good Coverage Area, But Facing Connection Problems

Even If you think you are in a good network area, your Reliance JioFi router can show red or blue light, which means it’s not getting a high enough signal.
Try this trick to boost signal strength.


Please take off the protective skin of your device, take out its battery and SIM card, wait for a few minutes ( 2to 3 mins) and then reinsert the battery and sim card and switch the Jiofi on.

How To Hard Reset JioFI Device

If your JioFi is not connecting or not connecting properly, then there might be a case that you have done something wrong with your settings.
So we will have to Hard reset the Jiofi.
It will change all the settings to their factory defaults.

  1. It would be a good idea to restart the device. You can easily do this by simply switching the router off and on again. You should also check that your computer, phone, or laptop is connected to the router if you haven’t simply reset it.
  2. Check if the jiofi is on or off, you should leave the battery inside and switch it on.
  3. Remove the back cover-please remember the battery should be in the Jiofi.
  4. You should see ‘reset’ written near a WPS button once you open the back cover.To reset your phone, you would need to use a small pin. You can use the SIM ejector tool also, which comes with most phones nowadays.
  5. Press the small button with the pin and keep it pressed for 30 seconds to reboot the phone.
  6. Once the phone restarts, all the settings will be reset to their original values.
  7. Go to the browser and configure your device by using the login username and password. It is written underneath the battery.

How To Restore Jiofi? (Red Blinking Lights)

Don’t give up hope just yet! There is still a way to get your JioFi back up and running in no time at all, so stay tuned for our SAS instructions below.
If the Jiofi is showing red blinking lights, you need to use this method.

  1. Don’t turn off your Jiofi device.
  2. Open up your chrome browser( or any other) and key in the Jiofo’s domain address or enter jiofi.local.html into it.
  3. Put in your username and password to log in.
  4. You will see a User management tab. Click it.
  5. Then, just click the restore button to refresh and reset the device.

Need to Restart or Reboot Jiofi

You’re having problems with your JioFi and want to restart it.

Rebooting the JioFi is a quick, easy way to get it working again. All you have to do is turn off the device for 5 minutes before turning it back on.

Restarting the device is simple, just follow these steps and you are ready to go. You don’t need any technical knowledge or skills.

What if I get a defective JioFi device

If you received a defective product, you have seven days to contact the customer support team.

Call them at 1800-890-9999. They’ll be able to help get your device replaced or repaired.


Initially, the support team will try to help by resolving the query through a telephonic call. If unsuccessful, you may have to take your device to the nearest Jio centre for replacement or repair.

How To Login To Your JioFi Router At jiofi.local.html?

You just bought a JioFi and you’re not sure how to use it. What do you do?

To login to your JioFi router follow these 3 steps.
Firstly, make sure you are connected to the JioFi Network.
Secondly, open your web browser and type https://jiofilocalhtml.gen.in/ in the address bar.
Now enter ‘administrator’ for both Username and Password and voila – congratulations. You’re logged into your new JioFi Router Admin Panel.


My Jio dongle shows connected but no internet access. What should I do?


The My JIO app is the way to go if you need to troubleshoot a connectivity issue on your Jio dongle.
All of the features from the app- be it reading bills, paying for services, or signing up for more data can be done from your phone. You need to check the current status of your plan.

After checking in with the MyJio app, you find the internet is still not working then it is time to do some troubleshooting steps.

  1. First, make sure that your SIM card is properly inserted and working by making sure that when you open up the back cover of the JIOFi device.
  2. You will see a JIO Sim card. If your SIM is not properly inserted, reinsert it.
  3. Check if battery is charged.
  4. Check if the device is on.
  5. Next, make sure that your WiFi device is connected and nothing else is connected to that same network of yours. Now you should try and connect again with password.

If All Fails-Update Software

If after all these solutions, the Jiofi is still not working, please take it to a customer care center and get the software updated.

JioFi does not start or WiFi not Switching ON in JioFi / Jiofi Not Switching On, Jiofi Restart Problem, Jiofi Not Working, Jiofi 4 not Working

There is no reset button in Jiofi 4.
All these problems can also arise if your software is corrupted.

When put on charging, Jiofi doesn’t start/ it just goes on blinking? Well, this can be a battery issue. The battery might be old, and you might have to replace the battery.
Sometimes even the charger can be faulty, so either repair the charger or get a new one.

One more trick you can apply is to take the battery out, close the back lid, and then charge it. Sometimes the Jiofi starts without the battery and works perfectly.

How to reset JioFi Password

  1. Firstly please switch off the Jiofi, disconnect from the charger and open the back cover. Do not remove the battery.
  2. Press and hold the reset button for around 30 seconds and then release.
  3. You will see that the Jiofi will start blinking and then restart automatically.
  4. Now remove the battery, and you will see the SSID username and password. Note it down.
  5. Assemble it back again by inserting the battery and closing the back cover.
  6. Now you need to press the power button along with the WPS button together for some seconds.
  7. The lights on your Jiofi device will start to blink, and the device will be reset.
  8. Change your password, and this time please note it down somewhere where you can find it again, when required.


Some Tips To Get Maximum Performance From Your Jiofy Device Regarding Internet Connectivity Issues.

To quickly assess what may be causing this issue, I recommend trying a few tests first while still at home or in the office.

  1. One of my first tips is reinserting your active Gio sim into the device. This ensures that the sim card is inserted properly into the device.
  2. Also, make sure your battery is fully charged before testing. To address the issue of network access via WiFi, first make sure that your Jiofi device is turned on, with the WiFi on your connected device connected to the same WiFi network.
  3. If all of these steps still don’t provide an internet connection, we’ll have to try a few more things before we’re certain it’s not working.
  4. Ensure there are no blocked connections like walls, microwaves, etc., in either location, which may affect your internet connectivity.
  5. If your device’s WiFi ( for eg-your phone)is turned off, go to settings and turn on the WiFi.
  6. Select your Jiofi device SSID, and it should show as connected. If it does not show as connected, tap on the SSID and input the password. Then click connect.
  7. The password, which is case sensitive, can also be found printed on the back of the Jiofi, behind the battery.
  8. If the network indicator is green, you are in a good coverage area, which means it will be easier for you to connect with your device. Blue or just 2 to 3 signal bars mean the network is medium, red or 0 means it is low, which could lead to dropped calls and lost data – so take this into account when choosing where exactly your next location should be.
  9. Ensure the connected device is within 10m of the JioFi.
  10. Do not connect the Jiofi to more than 10 devices at one time.

Hope my article could assist you to Troubleshoot your JioFi.

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